Care shaped by culture and choice

We believe high‑quality care should honour who you are as a person. That’s why our Chinese aged care services combine professional nursing support with cultural understanding, bilingual communication and family partnership. Guided by the Aged Care Quality Standards, we deliver safe, inclusive care tailored to each resident’s preferences.

Spacious and modern lounge area with large windows, natural light, wooden flooring, and comfortable seating.

Everyday life with Chinese comforts

Speak your language

Many of our team members speak Mandarin and Cantonese, and accredited interpreters are available for other languages and dialects. Clear communication helps residents share stories, ask questions and feel at ease from day one.

Comidas con sabor a hogar

Menus feature familiar dishes such as congee, steamed fish, tofu and seasonal vegetables, plus festive favourites like dumplings and longevity noodles. Family‑style dining encourages conversation, while tea is served throughout the day for comfort and connection.

Faith, values and reflection

For residents who wish, we support Buddhist, Christian and other faith practices with space for prayer and quiet reflection. Respect for elders, modesty and family roles is woven into daily routines and care planning.

Festivals and special days

From Lunar New Year and Mid‑Autumn Festival to Qingming and Double Ninth (Chung Yeung), we mark the moments that matter. Celebrations include music, calligraphy, lantern‑making and favourite festival dishes that bring joy and belonging.

Music, movement and memory

Los residentes disfrutan de tai chi, mahjong, ópera china y películas clásicas, así como de actividades artesanales y de reminiscencias. Estos programas fomentan la conversación, favorecen el bienestar y mantienen viva la cultura.

Conversation that feels familiar

Trust grows when communication is genuine and culturally aware. Whether it’s a morning chat over tea or a careful discussion about care goals, we meet residents and families with patience, respect and warmth.

Names and forms of address

We note preferred names and how residents like to be addressed, whether by title, given name or family role, and add this to their care plan. These details help every interaction feel natural and respectful.

Actualizaciones para las familias

Families can receive updates in Chinese or English through calls, in‑person conversations or written notes. This flexible approach keeps everyone informed and involved.

A day in the life at our Chinese aged care home

Life in our Chinese aged care facility balances care with culture, comfort, and community so that each day feels settled and meaningful. This ensures residents feel secure, supported, and surrounded by familiar traditions throughout their daily routines.

01

Buenos días.

Buenos días.

A gentle start

Residents ease into the day with congee, steamed buns or toast, plus tea or warm soy milk. Some read Chinese‑language newspapers or listen to the radio, while others join light stretching or tai chi in the garden

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02

Mediodía

Mediodía

Culture and connection

Late mornings bring group activities such as mahjong, calligraphy, brush painting or simple cooking demonstrations. Music from classic singers and shared stories create a welcoming rhythm that carries into lunch.

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03

Tarde

Tarde

Rest, reflection and favourite shows

Afternoons offer quiet time for reading, prayer, or watching Chinese dramas and films. Residents may also participate in memory‑sharing circles that celebrate migration journeys and family milestones.

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04

Tarde

Tarde

Dinner together

Evenings centre on warm, nourishing meals. Think steamed fish, stir‑fried greens and soup, served in a family‑style setting. Conversation flows easily, closing the day with companionship and comfort.

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Hablemos de la atención residencial que te hace sentir como en casa.

For many Chinese families, care is a family conversation built on love and responsibility. Our coordinators take time to understand your story and show how we can make the move into a Chinese retirement home supportive, personal and true to your values. Reach out today to begin the conversation. We’d be honoured to welcome you.

El lujoso vestíbulo de Oxa Care

Celebrating Chinese heritage together

Culture isn’t just events on a calendar, it’s woven through identity, memory and community. That’s why we honour the traditions residents hold dear while creating new moments of joy.

Care workers dancing with elderly residents in a bright, welcoming community room.

Festivals and community events

We mark Lunar New Year, Lantern Festival, Dragon Boat Festival, Mid‑Autumn Festival and Double Ninth with decorations, music and shared food. These gatherings bring residents and families together in celebration.

Community partnerships

We stay connected with local organisations such as the Chinese Community Council of Australia to support cultural programs and visits. The Ethnic Communities’ Council of Victoria also provides guidance on inclusive care for CALD communities.

Staff serving meals in a dining area while residents sit and enjoy their food in the background.

Cultura cotidiana

From Cantonese opera melodies to the aroma of jasmine tea, cultural touchpoints are part of the daily rhythm, so residents feel seen and at home.

Las familias como socios en la atención

We invite families to be active partners in daily life and decision‑making, reflecting the importance of family in Chinese culture. This approach aligns with the Australian Government’s Aged Care Diversity Framework, highlighting that early, ongoing and honest conversations lead to better outcomes.

Animamos a las familias a:

  • Visit regularly — flexible hours and inviting spaces make time together easy.
  • Collaborate on care planning — ensuring goals reflect language, routines and cultural preferences.
  • Share celebrations — from Lunar New Year to Mid‑Autumn Festival, families are welcome to join in.
Woman supporting an elderly man with a walking stick as they lean on a reception counter together.

A place where Chinese culture thrives

Our Chinese residential aged care home in Melbourne is more than a place to live; it is a community where heritage is honoured every day. Every detail is designed to preserve identity while encouraging new friendships.

Comunidad de residentes

Many residents share Chinese backgrounds or interests, making it easy to build friendships rooted in language, food and tradition. These bonds help create a lively, supportive atmosphere.

Links with local groups

Connections with community associations, faith groups and cultural hubs help residents stay engaged beyond our doors. These links also provide opportunities for outings, visits and cultural exchanges.

Respect for traditions

We consider family roles, modesty, diet and daily rituals in every care plan, creating an environment that feels dignified and familiar. This ensures that care reflects the values residents and families hold close.

Everyday reminders of home

From speaking Mandarin or Cantonese to offering chopsticks and Chinese teas, the details of daily life are thoughtfully considered. These everyday touches create comfort and spark memories of home.

Residente feliz sentado y sonriendo
Nuestro proceso

Comience su viaje hacia el cuidado con Oxa Care

Elegir un centro de atención para personas mayores es un gran paso, y estamos aquí para facilitar el proceso y apoyar a nuestros residentes desde el principio.

Visítanos

Tour our home, meet our team and see how we honour Chinese language, food and traditions. Every visit builds confidence that care will be personal and culturally aware.

Aplicaciones sencillas

We help with paperwork and explain government steps in plain language, using bilingual support where helpful. 

Planificar juntos

We sit with residents and families to discuss routines, diet, language preferences and festival traditions, then tailor care plans accordingly. These conversations ensure comfort from day one.

Planificar juntos

We sit with residents and families to discuss routines, diet, language preferences and festival traditions, then tailor care plans accordingly. These conversations ensure comfort from day one.

Conversation that feels familiar

Trust grows when communication is genuine and culturally aware. Whether it’s a morning chat over tea or a careful discussion about care goals, we meet residents and families with patience, respect and warmth.

Las personas que consideran Oxa Care su hogar

Cada residente tiene una historia que merece ser celebrada. Desde pasiones de toda la vida hasta nuevas aventuras, las personas de Oxa Care nos muestran que los momentos más significativos de la vida pueden ocurrir a cualquier edad.

Más historias de cuidado y conexión

Why Chinese families choose Oxa Care

Families trust Oxa Care’s Chinese aged care Melbourne services because we blend clinical excellence with cultural understanding. Guided by the Charter of Aged Care Rights, we provide safe, personal and respectful care that honours language, food and family values.

Preguntas frecuentes

Families often have practical questions when considering a Chinese retirement home in Melbourne. Here are answers to help you make decisions with confidence.

Can residents maintain traditional health and wellbeing routines?

Do you provide respite and palliative care for Chinese residents?

How do you help families stay in touch, including overseas relatives?

What personal items can residents bring to feel at home?

News and updates from our Chinese aged care facility

Manténgase informado y participe en nuestra dinámica comunidad leyendo los siguientes artículos.

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