Oxa Care does not operate an aged care facility directly within Ivanhoe. Instead, we support Ivanhoe residents from our residential aged care home near the area, allowing families to stay close while accessing full-time care. This approach gives residents access to a purpose-built environment while remaining connected to the Ivanhoe area and the people who matter most to them.

Availability can change depending on care needs and room type, but we regularly support residents coming from Ivanhoe and surrounding suburbs. In some situations, placements can be arranged within a short timeframe. Our admissions team will talk through current availability and help you understand the next steps without pressure or urgency.

Ivanhoe residents access our aged care services through an aged care assessment and application process. Once eligibility is confirmed, we assist families with documentation, timing, and coordination, including working alongside hospitals or care providers if required. Our goal is to make the transition into residential aged care as smooth and supported as possible.

Aged care costs are regulated and apply consistently regardless of suburb. Fees are based on a combination of care needs and financial assessment. Families can choose from flexible accommodation payment options, including a refundable accommodation deposit, daily payments, or a combination. We take the time to explain costs clearly so families can make informed decisions.

Yes. Many residents we support have strong ties to Ivanhoe, and maintaining those connections is important. Families are encouraged to visit regularly, and residents can continue relationships, routines, and interests linked to the Ivanhoe community. Staying nearby helps make ongoing involvement realistic and sustainable.

Yes. Our location is easily accessible from Ivanhoe by car and public transport, making visits straightforward. Clear road connections and nearby train services help families stay involved without long or complicated travel, supporting frequent and meaningful visits.

Ivanhoe families come from a range of backgrounds, and we recognise the importance of respecting cultural preferences. We take time to understand each resident’s routines, food preferences, traditions, and personal values. This individual approach helps residents feel comfortable and respected in their new home.

Residents have access to coordinated healthcare, including nursing support and visiting health professionals. We also work with nearby hospitals and local doctors when additional care is required. This ensures residents receive appropriate medical attention while remaining supported in a familiar environment.

Absolutely. Families play an important role in ongoing care decisions. We encourage regular communication, shared updates, and involvement in care planning so families feel informed, supported, and confident that care continues to reflect their loved one’s needs.

Where appropriate and aligned with individual care needs, residents are supported to maintain interests and routines that matter to them. This may include staying connected to familiar activities, people, or events linked to Ivanhoe, helping residents feel grounded and engaged.