We're a state-of-the-art facility ranked #1 in Epping for “resident experience”
With a family heritage since 1989, we bring a personal touch
Our 35 years of aged care experience ensures quality
We embrace residents from various walks of life
Why Multicultural Aged Care matters
Australia is one of the most culturally diverse countries in the world, and our ageing population reflects that richness. Providing multicultural aged care services ensures older people can continue living with dignity, identity and belonging.
1 in 3 older Australians were born overseas
According to the Australian Institute of Health and Welfare, a significant proportion of older Australians were born outside the country, highlighting the importance of culturally sensitive care.
More than 300 languages are spoken across Australian homes
With such linguistic diversity, it’s essential that aged care providers support residents in their first language to build trust and comfort.
Nearly half of Australians have a parent born overseas
This diversity means many families seek aged care facilities that honour traditions, festivals, and cultural practices passed down through generations.
Explore care by culture
Every resident brings a unique story, shaped by language, food, traditions and family values. Our multicultural aged care services ensure these stories continue to be celebrated, with care plans tailored to each cultural background. By offering communities where diversity is respected, we help residents feel secure, valued and at home.
At Oxa Care, families can choose from a range of culturally specific care options. Explore our communities below to see how we celebrate culture in aged care while providing safe, professional support.
How OxaCare supports diverse backgrounds
At Oxa Care, we design services that honour identity and promote inclusion, guided by the Centre for Cultural Diversity in Ageing.
Bilingual and culturally aware staff
Our team includes bilingual staff and trained interpreters who make communication natural and reassuring. This ensures residents can express themselves in their preferred language, building confidence and trust.
Culturally familiar meals
Food is at the heart of cultural identity. We offer meals that reflect residents’ traditions, with vegetarian, halal, or festival-inspired options that make mealtimes joyful and inclusive.
Spiritual and religious practices supported
We respect diverse beliefs and provide space and time for prayer, meditation, or worship. Our team also connects residents with local faith communities to support their spiritual well-being.
Cultural celebrations and rituals
Festivals, holidays and cultural events are celebrated with music, food and family involvement. These rituals provide a sense of belonging and help keep traditions alive within the home.
Familiar music and entertainment
From cultural music to films, games and storytelling, we integrate entertainment that feels familiar. These activities spark joy, create connection, and support memory.
Family-involved care planning
Families are partners in care, contributing to decisions about routines, meals, and traditions. This collaborative approach ensures that every care plan reflects the cultural needs of the aged care community.
Connection to community
Oxa Care builds strong links with cultural, religious, and local groups so residents can continue to enjoy traditions, events, and friendships beyond our home.
Cultural groups & associations
We partner with community organisations such as the Ethnic Communities’ Council of Victoria to promote cultural diversity in aged care and ensure residents have a voice in their communities. These partnerships also bring cultural programs, performances and activities into our home.
Religious organisations
Faith is central to many older Australians’ lives. We collaborate with local churches, temples, and mosques so residents can participate in worship or enjoy visits from spiritual leaders who provide comfort and connection.
Local community events
From cultural festivals to seniors’ gatherings, residents are encouraged to join local celebrations. Our team supports outings to community events so residents can remain active, social and connected to Melbourne’s diverse cultural life.
Where family matters
At Oxa Care, we understand that aged care is a family journey. That’s why we work closely with relatives to honour cultural values, share important decisions, and celebrate meaningful traditions together. Your stories, presence, and support help us create care that feels like home.
We support families to:
- Visit often – Flexible visiting hours and welcoming spaces ensure families can spend quality time together whenever it suits.
- Be part of care planning – Families are encouraged to collaborate with our team, shaping care goals that reflect cultural needs and personal preferences.
- Celebrate together – From birthdays to cultural festivals, we invite families to join celebrations and create shared moments with loved ones.
Speak to someone who understands your culture
Talk to our team today about how our multicultural aged care services can create a home where your loved one feels truly understood.
Our accreditations & recognition
Families trust us for our culturally inclusive approach and our proven record of excellence in aged care. Data from My Aged Care confirms our standing among Melbourne’s best, reflecting resident experience and independent accreditation.
#1 in Epping
Of aged care facility for “resident experience”
Top 1.26% of Melbourne
Of aged care facilities for “resident experience”
Awarded 2 extra years
Of accreditation by the Aged Care Quality & Safety Commission
+50% bigger rooms
On average out of 450 rooms in 148 Melbourne aged care facilities
Hear from our residents and family members
Maria Bellini
Family Member
A home that feels like yours
At OxaCare, we’ve created a space where Italian language, traditions, and community are part of daily life. From the people you meet to the meals, music, and spiritual moments you share, everything is designed to feel familiar—just like home. Here’s how we bring Italian culture into everything we do:
Strong cultural resident community
Many of our residents come from diverse cultural backgrounds, creating a warm environment where shared traditions, stories, and languages bring people closer together. Friendships form easily when culture is celebrated every day.
Language & culture every day
Whether through bilingual staff, community language support, or cultural activities, we integrate heritage into daily life. Music, food, and faith practices ensure residents feel respected and understood.
Close to local cultural hubs
Our home is located near cultural centres and places of worship, making it simple for residents to stay connected. This helps them maintain spiritual and community ties while enjoying the security of residential care.
Care that respects heritage
Our team is trained in cultural awareness to deliver personalised care honouring tradition, family dynamics and individual spiritual needs. This approach makes our home welcoming to people from all walks of life.
Getting started on your care journey
Book a tour
Take a guided tour of our home, meet our staff, and explore furnished suites, shared spaces, and lifestyle areas. This is the best way to see how we combine culture and care.
Complete and application form
Once you’re ready to proceed, complete our application form with the required details. We’ll guide you through every step to make the process smooth and stress-free.
Work through the pre-admission checklist
Our pre-admission process includes a conversation with our care team to understand cultural preferences, health needs, and daily routines. This ensures your care plan is tailored from day one.
Settle in
On arrival, our team helps personalise each resident’s room and routine, whether that’s through familiar meals, family photos, or cultural touches that make the space feel like home.
Why residents and their families choose Oxa Care
Ranked in the top 1.26% of Melbourne aged care facilities for resident experience, our home is trusted for the everyday compassion and inclusivity we bring to care.
Frequently asked questions
Residential aged care can be a huge step for families and loved ones. Here are some of the most commonly asked questions about our aged care residential services.
Can I hear from other residents?
What is the difference between DAP and RAD?
How much does aged care usually cost?
Can couples or family members live together?
Do you have any multicultural aged care accommodation vacancies?
What are the different levels of aged care accommodation?
Keep up with news and events
Stay informed and engaged with our vibrant community by reading the articles below.
What are aged care quality standards?
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Pre-planning Discussions With Your Parents
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Top 5 Things You Need To Do Prior To A Loved One Going Into Care
Our support team is available to answer any questions 24/7.
