We're a state-of-the-art facility ranked #1 in Epping for “resident experience”
With a family heritage since 1989, we bring a personal touch
Our 35 years of aged care experience ensures quality
We embrace residents from various walks of life
Care grounded in Vietnamese values
We know that aged care is about more than just medical support; it’s about dignity, belonging, and respect for heritage. Our aged care services combine clinical expertise with cultural awareness, ensuring Vietnamese residents can live with comfort and confidence. Guided by the Aged Care Quality Standards, our approach blends professionalism with cultural sensitivity.
Life with Vietnamese traditions
Language that connects
Communication is important for comfort and confidence. Where possible, we support familiar language preferences and can assist with interpreter services when required.
Meals that taste like home
Meals are often closely linked to memory and routine. Preferences are discussed as part of care planning, with familiar flavours and textures considered where appropriate. Shared dining creates a family-like atmosphere that encourages connection.
Faith and spirituality
Spiritual practices can remain an important part of daily life. Where appropriate, we collaborate with residents and their families to understand their preferences and support spiritual connections in meaningful ways.
Celebrations and festivals
Cultural traditions can be an important part of identity. We take guidance from Vietnamese residents and families on how meaningful occasions may be recognised.
Activities that feel familiar
Vietnamese residents can enjoy tai chi, gardening, karaoke, chess, traditional music, art, and reminiscence programs. These activities foster well-being and connection with culture.
Communication built on care
Strong communication creates trust and comfort. Whether it’s chatting over tea or discussing care needs, we ensure residents and families feel listened to and respected.
Respecting names and titles
We record how residents wish to be addressed, whether by title, family role or first name, and include this in care plans so every interaction feels natural.
Updates for families
Communication preferences are discussed with families, including language and format, so updates can be shared in ways that feel comfortable and appropriate.
A day in the life of a Vietnamese resident
Daily life in our aged care facility balances routine, culture and companionship, ensuring residents feel secure and connected.
Morning
Morning
A calm beginning
Breakfast may include congee, banh mi or fruit, with time for gentle stretching or tai chi. Residents often enjoy reading Vietnamese-language newspapers or listening to radio programs.
Midday
Midday
Activities and culture
Late mornings bring activities such as calligraphy, karaoke or cooking demonstrations. These moments of creativity and fun lead into lunch with familiar dishes.
Afternoon
Afternoon
Rest and reflection
Afternoons are often spent in prayer, meditation or enjoying local films and music. Families visiting may share snacks or tea together, reinforcing bonds.
Evening
Evening
Dinner and connection
Evenings centre on traditional meals like rice, fish, stir-fried vegetables and soup. Shared dining and conversation provide comfort and a sense of belonging.
Residential care that feels like family
For Vietnamese families, caring for elders is an act of love and duty. Our coordinators spend time learning each resident’s story and tailoring support that reflects family roles and traditions. Reach out today to begin the conversation with our team.
Celebrating Vietnamese heritage
Culture is at the centre of belonging, and we honour traditions while creating new memories. Every celebration or daily detail is chosen to strengthen community and joy.
Festivals and special events
Some cultural occasions may be acknowledged based on resident preferences and family input. Any recognition is approached in a way that feels respectful and suitable for the community.
Partnerships with the community
We connect with organisations such as the Ethnic Communities’ Council of Victoria to strengthen cultural programs and ensure inclusive care. These collaborations help residents feel linked to the wider Vietnamese community in Melbourne.
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Everyday cultural life
From offering Vietnamese teas to playing traditional music, we incorporate small but meaningful details that make residents feel at home. These touches bring comfort, familiarity and pride in cultural identity.
Families as partners in care
Family is at the heart of Vietnamese culture, and we invite relatives to be active in care and daily life. This approach is supported by resources from the Older Persons Advocacy Network (OPAN), which highlight the value of open communication in aged care.
We encourage families to:
- Visit regularly — flexible visiting hours make time together easy.
- Join in care planning — ensuring preferences for food, language and traditions are included.
- Celebrate together — from Tet to Mid-Autumn Festival, we welcome families to join celebrations.
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A home that honours Vietnamese traditions
Our Vietnamese aged care home in Melbourne is where community, culture and care come together.
Friendships and connections
Residents easily form bonds over shared traditions, language and meals. These friendships provide comfort and reduce feelings of isolation.
Links beyond our doors
We maintain ties with local temples, churches and Vietnamese community groups, keeping residents engaged with cultural life outside our home.
Respecting traditions
We incorporate cultural and spiritual practices into care planning, ensuring respect for elders and family roles is always central.
Comforts of home
From serving familiar meals to decorating with Vietnamese artwork, every detail is designed to feel welcoming and familiar.
Starting your care journey with Oxa Care
Choosing aged care is a big step, and we’re here to make the process simple and supportive for our residents from the very beginning.
Visit our home
Come and see how we celebrate Vietnamese language, food and traditions alongside professional care. Tours allow families to ask questions and meet our caring staff.
Easy steps
We help guide families through forms and assessments, discussing communication needs and arranging support where appropriate.
Care planning
Together with families, we develop care plans that reflect routines, preferences, and cultural considerations.
Settling in
From personalising rooms with family items to offering a familiar meal on the first day, we help residents feel at ease quickly. Staff remain close during the transition to provide comfort.
Inclusive care for everyone
While we celebrate Vietnamese heritage, Oxa Care welcomes people from all cultures. Staff receive training from the Centre for Cultural Diversity in Ageing to ensure inclusive and respectful care for every resident.
The people who call Oxa Care home
Every resident has a story worth celebrating. From lifelong passions to new adventures, the people of Oxa Care show us that life’s most meaningful moments can happen at any age.
More stories of care and connection
Ida Cinerari
Gerard Sanders
Valeria Sanderson
Verna Stubberfield
Melina Caporetto
Why Vietnamese families choose Oxa Care
Oxa Care is ranked among the top aged care facilities in Melbourne for resident experience, but what matters most is the compassion families see every day.
Frequently asked questions
Here are some of the most commonly asked questions about our aged care services for our Vietnamese residents.
Do you offer Vietnamese-speaking staff and interpreters?
Do you provide support for health and well-being activities?
Do you provide respite or palliative care?
How do you cater for diet preferences?
How can families stay connected?
News and updates
Stay informed and engaged with our vibrant community by reading the articles below.
What are aged care quality standards?
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Pre-planning Discussions With Your Parents
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Top 5 Things You Need To Do Prior To A Loved One Going Into Care
Our support team is available to answer any questions 24/7.
