We're a state-of-the-art facility ranked #1 in Epping for “resident experience”
With a family heritage since 1989, we bring a personal touch
Our 35 years of aged care experience ensures quality
We embrace residents from various walks of life
Care shaped by culture and choice
We believe that aged care should respect the individuality of each resident. Our care combines professional nursing support with cultural awareness, family involvement and flexible communication, guided by the Aged Care Quality Standards. Care plans are tailored to individual needs, preferences and background.
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Everyday life with familiar comforts
Language awareness
Where possible, we support residents who speak Mandarin or Cantonese through staff, family involvement and interpreter services when needed. Clear communication helps residents share stories, ask questions and feel at ease from day one.
Meals and familiar flavours
Meals focus on nutrition, choice and comfort. Where possible, we can incorporate Chinese-inspired dishes such as rice, soups and vegetable-based meals, while meeting dietary and clinical needs.
Faith, values and reflection
We recognise the importance of personal values and spiritual practices. Residents are encouraged to observe traditions and engage in quiet reflection where appropriate. Respect for elders, modesty and family roles is woven into daily routines and care planning.
Festivals and special days
We recognise significant cultural dates such as the Lunar New Year or the Mid-Autumn Festival and support residents in acknowledging these moments. We support special events that celebrate cultural moments, such as lantern-making and favourite festival dishes, which bring joy and a sense of belonging.
Music, movement and memory
Lifestyle activities may include gentle exercise, music, games such as mahjong, and reminiscence, all of which support connection and wellbeing.
Conversation that feels familiar
Trust grows when communication is genuine and culturally aware. Whether it’s a morning chat over tea or a careful discussion about care goals, we meet residents and families with patience, respect and warmth.
Names and forms of address
We note preferred names and how residents like to be addressed, whether by title, given name or family role, and add this to their care plan. These details help every interaction feel natural and respectful.
Updates for families
Families can receive updates through calls, meetings or written communication, with additional language support arranged where possible. This flexible approach keeps everyone informed and involved.
A day in the life at our Chinese aged care home
Life in our nursing home strikes a balance between professional care and comfort, providing a routine that supports residents in feeling safe, settled, and supported each day.
Morning
Morning
A gentle start
Residents begin the day with breakfast options suited to their preferences, followed by quiet time, reading, conversation or gentle exercise such as stretching or seated movement.
Midday
Midday
Culture and connection
Late mornings bring group activities such as mahjong, calligraphy, brush painting or simple cooking demonstrations. Music from classic singers and shared stories create a welcoming rhythm that carries into lunch.
Afternoon
Afternoon
Rest, reflection and favourite shows
Afternoons offer quiet time for reading, prayer, or watching Chinese dramas and films. Residents may also participate in memory‑sharing circles that celebrate migration journeys and family milestones.
Evening
Evening
Dinner together
Evenings centre on warm, nourishing meals. Think steamed fish, stir‑fried greens and soup, served in a family‑style setting. Conversation flows easily, closing the day with companionship and comfort.
Let’s talk about residential care that feels like home
For many Chinese families, care is a family conversation built on love and responsibility. Our coordinators take time to understand your story and show how we can make the move into a Chinese retirement home supportive, personal and true to your values.
Celebrating Chinese heritage together
Culture isn’t just events on a calendar, it’s woven through identity, memory and community. That’s why we honour the traditions residents hold dear while creating new moments of joy.
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Festivals and community events
We mark Lunar New Year, Lantern Festival, Dragon Boat Festival, Mid‑Autumn Festival and Double Ninth with decorations, music and shared food. These gatherings bring residents and families together in celebration.
Community partnerships
We stay connected with local organisations such as the Chinese Community Council of Australia to support cultural programs and visits. The Ethnic Communities’ Council of Victoria also provides guidance on inclusive care for CALD communities.
Everyday culture
From Cantonese opera melodies to the aroma of jasmine tea, cultural touchpoints are part of the daily rhythm, so residents feel seen and at home.
Families as partners in care
We invite families to be active partners in daily life and decision‑making, reflecting the importance of family in Chinese culture. This approach aligns with the Australian Government’s Aged Care Diversity Framework, which highlights that early, ongoing, and honest conversations lead to better outcomes.
We encourage families to:
- Visit regularly — flexible hours and inviting spaces make time together easy.
- Collaborate on care planning — ensuring goals reflect language, routines and cultural preferences.
- Share celebrations — from Lunar New Year to Mid‑Autumn Festival, families are welcome to join in.
A place where Chinese culture thrives
Our Chinese-friendly residential aged care home in Melbourne is more than a place to live; it is a community where heritage is honoured every day. Every detail is designed to preserve identity while encouraging new friendships.
Resident community
Many residents share Chinese backgrounds or interests, making it easy to build friendships rooted in language, food and tradition. These bonds help create a lively, supportive atmosphere.
Links with local groups
Connections with community associations, faith groups and cultural hubs help residents stay engaged beyond our doors. These links also provide opportunities for outings, visits and cultural exchanges.
Respect for traditions
We consider family roles, modesty, diet and daily rituals in every care plan, creating an environment that feels dignified and familiar. This ensures that care reflects the values residents and families hold close.
Everyday reminders of home
By recognising language, food and lifestyle preferences, the details of daily life are thoughtfully considered. These everyday touches create a sense of comfort and spark memories of home.
Starting your care journey with Oxa Care
Choosing aged care is a big step, and we’re here to make the process simple and supportive for our residents from the very beginning.
Visit us
Tour our home, meet our team and see how we honour Chinese language, food and traditions. Every visit builds confidence that care will be personal and culturally aware.
Easy applications
We assist with paperwork and explain government processes in plain language, utilising bilingual support where necessary.
Plan together
We sit with residents and their families to discuss routines, dietary preferences, language needs, and festival traditions, then tailor care plans accordingly. These conversations ensure comfort from the very beginning.
Settle in with ease
From personalising rooms with family photos to offering a familiar first meal, we help residents feel at home quickly. Our team stays close during the transition to answer questions and provide reassurance.
Conversation that feels familiar
Trust grows when communication is genuine and culturally aware. Whether it’s a morning chat over tea or a thoughtful discussion about care goals, we meet residents and their families with patience, respect, and warmth.
The people who call Oxa Care home
Every resident has a story worth celebrating. From lifelong passions to new adventures, the people of Oxa Care show us that life’s most meaningful moments can happen at any age.
More stories of care and connection
Ida Cinerari
Gerard Sanders
Valeria Sanderson
Verna Stubberfield
Melina Caporetto
Why Chinese families choose Oxa Care
Families trust Oxa Care’s aged care services because we blend clinical excellence with cultural understanding. Guided by the Charter of Aged Care Rights, we provide safe, personal and respectful care that honours language, food and family values.
Frequently asked questions
Families often have practical questions when considering a Chinese retirement home in Melbourne. Here are answers to help you make decisions with confidence.
Do you support different dialects and communication styles?
Can residents maintain traditional health and wellbeing routines?
Do you provide respite and palliative care for Chinese residents?
How do you help families stay in touch, including overseas relatives?
What personal items can residents bring to feel at home?
News and updates from our Chinese aged care facility
Stay informed and engaged with our vibrant community by reading the articles below.
What are aged care quality standards?
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Pre-planning Discussions With Your Parents
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Top 5 Things You Need To Do Prior To A Loved One Going Into Care
Our support team is available to answer any questions 24/7.
