We're a state-of-the-art facility ranked #1 in Epping for “resident experience”
With a family heritage since 1989, we bring a personal touch
Our 35 years of aged care experience ensures quality
We embrace residents from various walks of life
Care shaped by culture and choice
We believe high‑quality care should honour who you are as a person. That’s why our Chinese aged care services combine professional nursing support with cultural understanding, bilingual communication and family partnership. Guided by the Aged Care Quality Standards, we deliver safe, inclusive care tailored to each resident’s preferences.
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Everyday life with Chinese comforts
Speak your language
Many of our team members speak Mandarin and Cantonese, and accredited interpreters are available for other languages and dialects. Clear communication helps residents share stories, ask questions and feel at ease from day one.
Meals that taste like home
Menus feature familiar dishes such as congee, steamed fish, tofu and seasonal vegetables, plus festive favourites like dumplings and longevity noodles. Family‑style dining encourages conversation, while tea is served throughout the day for comfort and connection.
Faith, values and reflection
For residents who wish, we support Buddhist, Christian and other faith practices with space for prayer and quiet reflection. Respect for elders, modesty and family roles is woven into daily routines and care planning.
Festivals and special days
From Lunar New Year and Mid‑Autumn Festival to Qingming and Double Ninth (Chung Yeung), we mark the moments that matter. Celebrations include music, calligraphy, lantern‑making and favourite festival dishes that bring joy and belonging.
Music, movement and memory
Residents enjoy tai chi, mahjong, Chinese opera, and classic films, as well as craft and reminiscence activities. These programs spark conversation, support wellbeing and keep culture alive.
Conversation that feels familiar
Trust grows when communication is genuine and culturally aware. Whether it’s a morning chat over tea or a careful discussion about care goals, we meet residents and families with patience, respect and warmth.
Names and forms of address
We note preferred names and how residents like to be addressed, whether by title, given name or family role, and add this to their care plan. These details help every interaction feel natural and respectful.
Updates for families
Families can receive updates in Chinese or English through calls, in‑person conversations or written notes. This flexible approach keeps everyone informed and involved.
A day in the life at our Chinese aged care home
Life in our Chinese aged care facility balances care with culture, comfort, and community so that each day feels settled and meaningful. This ensures residents feel secure, supported, and surrounded by familiar traditions throughout their daily routines.
Morning
Morning
A gentle start
Residents ease into the day with congee, steamed buns or toast, plus tea or warm soy milk. Some read Chinese‑language newspapers or listen to the radio, while others join light stretching or tai chi in the garden
Midday
Midday
Culture and connection
Late mornings bring group activities such as mahjong, calligraphy, brush painting or simple cooking demonstrations. Music from classic singers and shared stories create a welcoming rhythm that carries into lunch.
Afternoon
Afternoon
Rest, reflection and favourite shows
Afternoons offer quiet time for reading, prayer, or watching Chinese dramas and films. Residents may also participate in memory‑sharing circles that celebrate migration journeys and family milestones.
Evening
Evening
Dinner together
Evenings centre on warm, nourishing meals. Think steamed fish, stir‑fried greens and soup, served in a family‑style setting. Conversation flows easily, closing the day with companionship and comfort.
Let’s talk about residential care that feels like home
For many Chinese families, care is a family conversation built on love and responsibility. Our coordinators take time to understand your story and show how we can make the move into a Chinese retirement home supportive, personal and true to your values. Reach out today to begin the conversation. We’d be honoured to welcome you.
Celebrating Chinese heritage together
Culture isn’t just events on a calendar, it’s woven through identity, memory and community. That’s why we honour the traditions residents hold dear while creating new moments of joy.
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Festivals and community events
We mark Lunar New Year, Lantern Festival, Dragon Boat Festival, Mid‑Autumn Festival and Double Ninth with decorations, music and shared food. These gatherings bring residents and families together in celebration.
Community partnerships
We stay connected with local organisations such as the Chinese Community Council of Australia to support cultural programs and visits. The Ethnic Communities’ Council of Victoria also provides guidance on inclusive care for CALD communities.
Everyday culture
From Cantonese opera melodies to the aroma of jasmine tea, cultural touchpoints are part of the daily rhythm, so residents feel seen and at home.
Families as partners in care
We invite families to be active partners in daily life and decision‑making, reflecting the importance of family in Chinese culture. This approach aligns with the Australian Government’s Aged Care Diversity Framework, highlighting that early, ongoing and honest conversations lead to better outcomes.
We encourage families to:
- Visit regularly — flexible hours and inviting spaces make time together easy.
- Collaborate on care planning — ensuring goals reflect language, routines and cultural preferences.
- Share celebrations — from Lunar New Year to Mid‑Autumn Festival, families are welcome to join in.
A place where Chinese culture thrives
Our Chinese residential aged care home in Melbourne is more than a place to live; it is a community where heritage is honoured every day. Every detail is designed to preserve identity while encouraging new friendships.
Resident community
Many residents share Chinese backgrounds or interests, making it easy to build friendships rooted in language, food and tradition. These bonds help create a lively, supportive atmosphere.
Links with local groups
Connections with community associations, faith groups and cultural hubs help residents stay engaged beyond our doors. These links also provide opportunities for outings, visits and cultural exchanges.
Respect for traditions
We consider family roles, modesty, diet and daily rituals in every care plan, creating an environment that feels dignified and familiar. This ensures that care reflects the values residents and families hold close.
Everyday reminders of home
From speaking Mandarin or Cantonese to offering chopsticks and Chinese teas, the details of daily life are thoughtfully considered. These everyday touches create comfort and spark memories of home.
Starting your care journey with Oxa Care
Choosing aged care is a big step, and we’re here to make the process simple and supportive for our residents from the very beginning.
Visit us
Tour our home, meet our team and see how we honour Chinese language, food and traditions. Every visit builds confidence that care will be personal and culturally aware.
Easy applications
We help with paperwork and explain government steps in plain language, using bilingual support where helpful.
Plan together
We sit with residents and families to discuss routines, diet, language preferences and festival traditions, then tailor care plans accordingly. These conversations ensure comfort from day one.
Plan together
We sit with residents and families to discuss routines, diet, language preferences and festival traditions, then tailor care plans accordingly. These conversations ensure comfort from day one.
Conversation that feels familiar
Trust grows when communication is genuine and culturally aware. Whether it’s a morning chat over tea or a careful discussion about care goals, we meet residents and families with patience, respect and warmth.
The people who call Oxa Care home
Every resident has a story worth celebrating. From lifelong passions to new adventures, the people of Oxa Care show us that life’s most meaningful moments can happen at any age.
More stories of care and connection
Ida Cinerari
Gerard Sanders
Valeria Sanderson
Verna Stubberfield
Melina Caporetto
Why Chinese families choose Oxa Care
Families trust Oxa Care’s Chinese aged care Melbourne services because we blend clinical excellence with cultural understanding. Guided by the Charter of Aged Care Rights, we provide safe, personal and respectful care that honours language, food and family values.
Frequently asked questions
Families often have practical questions when considering a Chinese retirement home in Melbourne. Here are answers to help you make decisions with confidence.
Can residents maintain traditional health and wellbeing routines?
Do you provide respite and palliative care for Chinese residents?
How do you help families stay in touch, including overseas relatives?
What personal items can residents bring to feel at home?
News and updates from our Chinese aged care facility
Stay informed and engaged with our vibrant community by reading the articles below.
What are aged care quality standards?
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Pre-planning Discussions With Your Parents
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Top 5 Things You Need To Do Prior To A Loved One Going Into Care
Our support team is available to answer any questions 24/7.
