Ranked among Melbourne's top 1% for outstanding ‘resident experience’
Rigorous safety measures and around-the-clock supervision for resident security
A wide range of adaptable pain management strategies
Immediate emergency admittance and supportive end-of-life planning services
In a palliative emergency, peace and dignity come first
Even under the most stringent care, illness and old age can bring unavoidable surprises into the lives of our residents. It’s our responsibility to be ready for them.
We work with all of our residents and their families to create care plans in the event of a palliative emergency. Our plans will cover the likely resident-specific causes of the emergency, options for pain management, resuscitation, risks, access to specialists, and the unique desires of each resident for their end-of-life care.
In the event of an emergency, our teams will respond in accordance with the plan (or, when adaptation is required, with the spirit of the plan) to preserve the physical and emotional well-being of those who trusted us with their care.
.webp)
Premium palliative accommodations
Our definition of premium exceeds industry standards—our rooms are 25.4% larger than the average premium aged care accommodation.
.webp)
24-hour care
You can prepare for an emergency, but you cannot predict one. We monitor our residents around the clock to improve our chances of quickly identifying a palliative emergency.
.webp)
Pain management
Every patient responds to pain differently, depending on the severity of their pain and the nature of their affliction. We offer several solutions, including medication, to ease suffering.
.webp)
Hear from our residents and family members
Jen Brown
Family member
Trust Oxa Care
Palliative care requires a delicate balance between medical expertise and human connection. We care for people at their most vulnerable. Our residents’ journeys force them to confront existential challenges, but can also reveal their inner strength and grace. As their caregivers, we are deeply committed to supporting them through these vulnerable moments, embracing the responsibility with the utmost seriousness. Over the years, we've honed our approach and expanded our capabilities to ensure we can offer guidance and support to our residents and their families through every palliative challenge. We understand the depth of what it takes to provide such care, and we're here to navigate it together.
Community is everything
Between our staff's experience and our other residents' support, there’s always a strong support network to rely on.
Tailored treatment
We tailor every aspect of our services to ensure that, even in an emergency, every resident’s wishes and needs are fully met.

How to pay for emergency palliative services
We offer flexible payment options, allowing you to choose between an initial lump sum and an adjustable daily fee. The slider below is designed to help you find the payment plan that best suits your needs during your stay with us. The $550,000 payment will be completely returned to the resident's estate upon their stay's conclusion.
Refundable Accommodation Deposit (RAD)
Daily accommodation payment (DAP)
Combination Payment
We're here for you as your partner and guide
Facing an incurable and life-limiting condition is undeniably challenging. There’ll be uncertainty and anxiety, some of which we know can't be eased. However, we also know the strength and solace found in community support.
Remember, we are here at any hour to talk about your loved one's condition, answer your questions, and, with empathy and understanding, help adjust their care and end-of-life plans.

Tour our palliative care facilities in Melbourne

Frequently asked questions
If you have any questions or concerns about life at Oxa Care, please do get in touch.
What is a palliative care emergency?
What are the types of palliative care emergencies?
What kinds of palliative specialists help with emergency care?
How do I create a palliative emergency care plan?
Leave us your details if you’d like to discuss rapid admissions or palliative care arrangements.