In a palliative emergency, peace and dignity come first

Even under the most stringent care, illness and old age can bring unavoidable surprises into the lives of our residents. It’s our responsibility to be ready for them.

We work with all of our residents and their families to create care plans in the event of a palliative emergency. Our plans will cover the likely resident-specific causes of the emergency, options for pain management, resuscitation, risks, access to specialists, and the unique desires of each resident for their end-of-life care.

In the event of an emergency, our teams will respond in accordance with the plan (or, when adaptation is required, with the spirit of the plan) to preserve the physical and emotional well-being of those who trusted us with their care.

Bedroom inside Oxa Care home
Accommodations

Premium palliative accommodations

Our definition of premium exceeds industry standards—our rooms are 25.4% larger than the average premium aged care accommodation.

Nurse feeding a resident
24-hour care

24-hour care

You can prepare for an emergency, but you cannot predict one. We monitor our residents around the clock to improve our chances of quickly identifying a palliative emergency.

Nurse assisting resident with pain management
Pain management

Pain management

Every patient responds to pain differently, depending on the severity of their pain and the nature of their affliction. We offer several solutions, including medication, to ease suffering.

Resident laughing with a staff member

Hear from our residents and family members

"The place is first class, the staff are extremely caring, and the meals are wonderful. Cannot recommend this place highly enough."

Jen Brown

Family member

Trust Oxa Care

Palliative care requires a delicate balance between medical expertise and human connection. We care for people at their most vulnerable. Our residents’ journeys force them to confront existential challenges, but can also reveal their inner strength and grace. As their caregivers, we are deeply committed to supporting them through these vulnerable moments, embracing the responsibility with the utmost seriousness. Over the years, we've honed our approach and expanded our capabilities to ensure we can offer guidance and support to our residents and their families through every palliative challenge. We understand the depth of what it takes to provide such care, and we're here to navigate it together.

Community is everything

Between our staff's experience and our other residents' support, there’s always a strong support network to rely on.

Tailored treatment

We tailor every aspect of our services to ensure that, even in an emergency, every resident’s wishes and needs are fully met.

Happy resident sitting and smiling

How to pay for emergency palliative services

We offer flexible payment options, allowing you to choose between an initial lump sum and an adjustable daily fee. The slider below is designed to help you find the payment plan that best suits your needs during your stay with us. The $550,000 payment will be completely returned to the resident's estate upon their stay's conclusion.

Aged care costs
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Speak to a care expert about pricing

Available now

Refundable Accommodation Deposit (RAD)

The RAD is a one-off, government-guaranteed, fully refundable lump sum.
$
750,000

Daily accommodation payment (DAP)

The DAP is a non-refundable accommodation payment that is paid daily.
$
173.01

Combination Payment

This is an apportioned combination of the RAD and DAP payments that can be adapted to suit your financial situation. A partial lump sum payment is provided and a daily fee is charged on the outstanding amount. Drag the slider to change the contribution.
8.42
Less once off
Less / day
$71,500 once off + $97.80/day

We're here for you as your partner and guide

Facing an incurable and life-limiting condition is undeniably challenging. There’ll be uncertainty and anxiety, some of which we know can't be eased. However, we also know the strength and solace found in community support.

Remember, we are here at any hour to talk about your loved one's condition, answer your questions, and, with empathy and understanding, help adjust their care and end-of-life plans.

Resident talking with an Oxa Care nurse

Tour our palliative care facilities in Melbourne

Oxa Care's luxurious foyer

Frequently asked questions

If you have any questions or concerns about life at Oxa Care, please do get in touch.

What is a palliative care emergency?

What are the types of palliative care emergencies?

What kinds of palliative specialists help with emergency care?

How do I create a palliative emergency care plan?

03 8402 0809
Available now

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