Our Commitment to Diversity

All our residents live with the respect and dignity they deserve

The Australian Aged Care Diversity Framework sets clear standards to empower providers to provide respectful, compassionate and personalised services. We aim to exceed those standards.

Our methods of accommodating diversity in aged care

There is no question that older Australians of all ethnicities, faiths, genders and sexual identities, or mobility and cognitive levels deserve fair and equal access to compassionate and dignified aged care. At Oxa Care, we foster an inclusive environment where all residents can feel safe and comfortable.

  • Our trained staff can cater to the needs of Culturally and Linguistically Diverse groups (CALD)
  • Our therapies help cognitively impaired and mentally unwell residents recover and thrive
  • Our site is designed to be navigable by residents of all mobility levels
Elderly gentleman walking down the corridor with a family member
Your safety matters

Security and comfort

We’ve made every effort to ensure the safety and security of our residents and have a zero-tolerance approach to dealing with bigotry or prejudice of any kind.

Member of care staff taking a resident's blood pressure
Round-the-clock care

24-hour care

With call buttons fitted into all of our accommodations, our residents are never more than a call away from help. We also provide regular monitoring for more vulnerable residents.

Resident talking to a member of staff
Mental health

Mental health care

We offer a range of individual and group therapies and classes to help residents socialise, discover and follow their passions, and thrive.

A sample of our aged care services

Oxa Care residents celebrating India independence day

Oxa Care celebrates diversity, welcoming residents from all walks of life and fostering an inclusive and vibrant community.

Oxa Care resident with a small dog on her lap

Pet therapy brings the joy and comfort of animal companionship to our residents, enhancing their emotional well-being.

Oxa Care residents taking part in an exercise class

Our exercise classes are designed to keep residents physically active and engaged, promoting fitness and vitality.

Art Therapy In Aged Care | The Benefits of Art Therapy

Run by licensed therapists, our invaluable art therapy sessions improve residents’ mental, emotional, cognitive and physical abilities. Learn more.

Resident playing the guitar

Music therapy sessions are available to provide residents with emotional and cognitive support, fostering a sense of comfort and well-being.

Oxa Care's residential aged care activity on golf putting green

A wide variety of engaging activities at Oxa Care cater to residents' interests and preferences, ensuring they have an enriching and fulfilling lifestyle.

Oxa Care's residential aged care wellness program hairdressing

Wellness programs focus on the holistic well-being of our residents, promoting physical and mental health to enhance their overall quality of life.

Oxa Care food platter

Our food services at Oxa Care are designed to provide residents with nutritious and delicious meals, ensuring a pleasurable dining experience.

Oxa Care resident stretching and exercising
Hear from our residents and family members
"What can I say about this place, very beautiful, hotel like residential place. I recently booked one of their dining rooms to celebrate an occasion with my mother, and we had a great time. The room was all equipped to ensure all guests were happy."

Luke Nikoloski

Family member

Why choose Oxa Care

Diversity is not merely a checklist of actions and buzzwords — it’s a principle. We sincerely believe that residents of culturally and linguistically diverse backgrounds and those with differing physical, cognitive and mental health problems can live together in safety and harmony. Our three decades in this industry have only strengthened our convictions. Whatever your needs, you can rest assured that our compassionate staff will welcome you without judgment.

Community is everything

By participating in regular social events and therapy classes, our residents build deep bonds with each other.

Personalised care

No two residents’ needs are the same. We work with each resident, their family and their chosen specialists to accommodate special needs.

Happy resident sitting and smiling

Affording aged care

You can pay for your residence at Oxa Care using a combination of Refundable Accommodation Deposits (RADs) and Daily Accommodation Payments (DAPs). RADs are an initial lump sum payment, while DAPs are an ongoing daily payment. Using our handy slider below, you can decide how much of your payment you’d like to make as a RAD or DAP. This will allow you to discern the most financially comfortable solution. Get in touch if you’d like to discuss our payment options with our team directly.

Call now
Call now

Speak to a care expert about pricing

Available now
Refundable Accommodation Deposit (RAD)
The RAD is a one-off, government-guaranteed, fully refundable lump sum.
Daily accommodation payment (DAP)
The DAP is a non-refundable accommodation payment that is paid daily.
Combination Payment
This is an apportioned combination of the RAD and DAP payments that can be adapted to suit your financial situation. A partial lump sum payment is provided and a daily fee is charged on the outstanding amount. Drag the slider to change the contribution.
Less once off
Less / day
$71,500 once off + $97.80/day

Book a Tour

The best way to choose your aged care provider is to see them in action for yourself. We’ll gladly schedule a tour so you can meet our capable staff, explore our refurbished amenities and chat with our residents.

Oxa Care's luxurious foyer

Frequently asked questions

If you have any questions or concerns regarding our diversity and inclusion policies, please don’t hesitate to contact us.

Does Oxa Care care for Aboriginal and Torres Strait Islander elders?

Yes, absolutely. We gladly care for indigenous elders at Oxa Care. 

In order to better accommodate unique cultural needs, we work closely with each resident to understand what they want out of their care, and then put processes in place to ensure they receive it.

If you’d like to learn more about how we care for Aboriginal and Torres Strait Islander older people, give us a call at your convenience and we’ll address your questions and concerns.

Do you care for veterans?

Yes, Oxa Care provides aged care services for veterans.

Our qualified therapists can design a personalised physical and mental health treatment plan to help you relieve stress, deal with mental illnesses and stay active.

Understanding your right to culturally sensitive aged care

The Australian Charter of Aged Care Rights outlines the rights and protections you are entitled to. One of which is your right “to have [your] identity, culture and diversity valued and supported.

When assessing potential aged care providers, ask them specific questions about how they protect your rights. Ask to see their policies and about their experiences caring for residents with similar needs to yours. Book a consultation and tour with us, and we’ll explain how we protect all of our residents’ rights.

Oxa residents and staff celebrating India Independence Day

Contact us

03 8402 0809
Available now

You can contact us 24/7 to discuss your questions and concerns.

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News, guides and explainers

Browse our aged care articles and read stories from people living at our Epping aged care facility.

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Our location
513 High St, Epping VIC 3076
Get directions03 8402 0809

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