About us

Get to know Oxa Care and our approach to creating a safe, respectful and welcoming home for every resident.

Celebrating 3 years of quality care

Oxa Care staff member dancing with a resident.

Care built around the person

At our 240-bed residential aged care home in Epping, every resident is known as an individual. We work with residents and their families to shape care around their health needs, preferences, culture and goals.

  • Every resident has a care plan developed with them, involving the family members, supporters or representatives they choose.
  • Registered nurses are on site 24 hours a day, supported by enrolled nurses and qualified care workers.
  • We provide permanent, respite, dementia and palliative care, subject to each resident’s assessed care needs.
  • We keep residents and the people they choose to involve informed when their health or care needs change, respecting their privacy.
  • Residents can access visiting GPs, physiotherapy, dietetics, and pharmacy services as required by their individual care plan.

Oxa Care at a glance

From around-the-clock nursing support to individualised care, these key facts provide a snapshot of life and care at Oxa Care.

#1

Epping aged care facility

1.26%

In the top 1.26% of Melbourne aged care facilities for “resident experience”

+50%

+50% bigger rooms on average

Registered and independently assessed

Our registration and quality performance are independently overseen by the Australian Government, giving residents and families a clear way to check Oxa Care’s current status.

Our history

Oxa Care has grown around a simple purpose: to provide residential aged care that respects each person’s individual needs, choices, culture and connections.

Before Oxa Care

Our Green Gables chapter

Before becoming Oxa Care, the home operated as Green Gables. Its established clinical and operational standards formed part of the foundation for the residential aged care community, Oxa Care continues to develop today. 

2023

A new chapter as Oxa Care

Oxa Care entered a new chapter following the transition from Green Gables, bringing a renewed focus to individualised, resident-centred care at our Epping home. 

2024

A new accreditation period

The Aged Care Quality and Safety Commission issued an accreditation certificate for Oxa Care commencing 12 February 2024, recognising the Epping home under the aged care regulatory framework in place at the time. 

2026

Oxa Care today

Today, Oxa Care is a 240-bed residential aged care home in Epping, providing permanent, respite, dementia and palliative care to older Australians. 

Oxa Care team serving meals to residents in the dining area.

Oxa Care staff members smiling with a resident.

Good care is a team effort. We work with healthcare professionals and referral partners across Melbourne’s north to support residents throughout their care journey.

  • Hospital discharge planners supporting transitions from hospital to residential aged care.
  • Aged care assessment teams are helping residents prepare for permanent or respite care.
  • General practitioners provide visiting medical care and contribute to resident care plans.
  • Allied health professionals providing physiotherapy and dietetic support based on care needs.
  • Social workers and case managers support suitable placements and smoother care transitions.

What matters to Oxa Care

Our approach starts with understanding the person. Their choices, relationships, culture, and individual needs guide the way our team provides care and support.

Care shaped around the individual

Our purpose is simple: to provide the care we would want for our own parents. That means shaping care around the person, getting to know each resident as an individual and respecting the cultures, languages and faiths of the community we serve.

Resident choice

Supporting each resident to make their own choices.

Families as partners

Keeping families involved and informed in care. 

Respect for every individual

Respecting each person’s culture, identity and choices. 

Quality you can check

Measuring and reporting quality with accountability. 

Reviews from happy residents and families

Our team

Get to know the people supporting our residents and their families. 

Oxa Care staff member making fresh pasta with a resident.

Working with trusted health professionals

Our nursing team works alongside visiting GPs, allied health professionals and pharmacy services to coordinate support around each resident’s care plan. 

Registration and regulatory requirements

Oxa Care is operated by Oxha Health Pty Ltd, a registered provider under the Aged Care Act 2024 in category 6 for residential care.

Oxa Care staff supporting a resident with a document.

Our approach to sustainability

We take practical steps to reduce waste and use resources responsibly across our home, while continuing to look for ways to improve our environmental impact.

  • Energy-efficient LED lighting is used throughout the home.
  • Building management systems help manage energy use.
  • Waste is separated into general, recycling and clinical streams.
  • Food waste is monitored to help reduce unnecessary waste.
  • Paper use is reduced through electronic care and medication systems.

Our commitment to residents and families

We set clear expectations for the care and support residents receive, from individual care planning and 24/7 nursing to communication with families. 

  • Registered nurses are on site 24 hours a day, every day.
  • Individual care plans are developed with residents and their chosen supporters.
  • Families have a named contact and are kept informed of changes.
  • Residents are supported to make choices about their care and daily life.
  • Care plans are reviewed and updated as individual needs change.
Oxa Care residents and staff celebrating together with dancing.

How we help keep residents safe

We take a structured approach to resident safety, combining clinical assessment, trained staff, and practical systems throughout our Epping home.

Oxa Care physiotherapist working with a resident

Book a tour of Oxa Care

03 8402 0809
Available now

Take a closer look at life at Oxa Care. Book a private tour to explore our home, meet our team and discuss how we can support your loved one. 

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