Level 1 Clinical Services Manager

Lucy Lu brings over 20 years of combined clinical experience to her role as Level 1 Clinical Services Manager at Oxa Care. She spent 10 years working as an emergency department doctor in China. Since moving to Australia, Lucy has worked for more than a decade in aged care facilities as a Care Manager. This combination of hospital and residential care experience gives her a deep understanding of both immediate clinical needs and the ongoing support required in long-term elderly care.

In her role at Oxa Care, Lucy supports the delivery of high-quality clinical care by working closely with residents, families and care teams. Her calm, methodical approach ensures residents receive appropriate clinical support while maintaining comfort, stability and continuity in their care.
Lucy applies her background in emergency medicine to support effective assessment, monitoring, and response within residential care.
With extensive experience in aged care facilities, Lucy supports clinical planning and ongoing care coordination for residents.
She provides guidance to care staff while working closely with residents and families to ensure clarity and confidence in care decisions.
Lucy helps ensure care delivery aligns with best-practice standards and supports resident wellbeing over the long term.
Lucy Lu
Level 1 Clinical Services Manager

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