Health and safety at Oxa Care
From 24/7 registered nurses to individual risk assessments, safety is built into the way we care.
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Our approach to a safer home
Our responsibility extends to everyone at Oxa Care. We support residents to live safely, provide a safe workplace for our team, and maintain safe spaces and practices for families, visitors and contractors.
- Residents are supported in a safe, comfortable environment that respects their dignity, needs and right to make their own decisions.
- Staff are supported through workplace practices addressing both physical and psychological safety.
- Families and visitors are supported by safe premises and established practices while at our home.
- Contractors are expected to follow safe systems of work while carrying out services at Oxa Care.
- Safety responsibilities are supported through clinical governance and reported to our governing body.
How we respond when risks change
We look at risk from two perspectives: what matters for each resident and what is happening across our home. This helps us identify concerns and take informed action.
Start with the individual
Turn assessments into care
Respond when needs change
Look for patterns across our home
Take action on what we find
Keep quality visible
Training that supports our team
Good care depends on people having the right knowledge for their role. We verify qualifications and support our team through mandatory and competency-based training.
- Registered nurses hold current registration with the Australian Health Practitioner Regulation Agency.
- Enrolled nurses work alongside registered nurses as part of Oxa Care’s clinical care team.
- Personal care workers hold recognised qualifications in individual support or ageing support.
- Registration, qualification and required police checks are completed before staff commence work.
- Mandatory training covers manual handling, infection control, incident response and aged care conduct.
- Clinical staff complete additional competency-based training relevant to their individual roles.
Preparing for a safe move into Oxa Care
Every move begins with understanding the person. Before admission, we review each resident’s care needs, discuss what matters to them and confirm that Oxa Care can safely provide the support they need.
Start with eligibility
Residents need an Aged Care Assessment Service assessment before entering residential or respite care. If this is not yet complete, we can help point families in the right direction.
Understand the person’s needs
Before admission, our clinical team assesses the resident’s care needs to confirm that Oxa Care can safely provide the right level of support.
Plan care around the person
On entry, clinical assessments consider areas such as falls, medication, nutrition and cognition, helping shape an individualised care plan.
Make the move feel welcoming
Residents and families receive a welcome pack, Resident Handbook and care plan, helping them understand what to expect as they settle into Oxa Care.
Accountability you can verify
You don’t have to rely on what we say about our care. Oxa Care’s registration, compliance status and quality performance can be checked through Australian Government sources.
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Wellbeing & lifestyle activities
Our residential aged care home offers a diverse lifestyle program to boost social engagement and support each resident’s wellbeing.
Music therapy
Strengthen your mind and body with music therapy programs.
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Art therapy
Stay emotionally and cognitively fit with aged care art therapy.
Exercise classes
Fortify your body and mind with tailored exercise classes.
Pet therapy
Animal-assisted therapy is one of our residents’ favourites.
Find the right type of care
From permanent residential care to short-term respite and palliative support, our care options are designed around each resident’s assessed needs.
Residential aged care
Long-term residential care with individualised support shaped around each resident’s needs.
Respite care
Flexible short-term care for recovery, carer breaks or when extra support is needed for a period.
Palliative care
Compassionate support focused on comfort, dignity and individual wishes during end-of-life care.
Talk to our team about your care needs
Choosing aged care comes with important questions. Talk to our team about your loved one’s needs, our approach to safety or what to expect when moving into Oxa Care.
