Compliance you can have confidence in

We operate within Australia’s regulated aged care system, with our compliance open to public scrutiny.

Oxa Care resident smiling while a team member holds her hand.

Celebrating 3 years of quality care

A registration that comes with responsibility

Being registered is not a one-off approval. Oxa Care continues to meet provider conditions and undergo periodic re-registration.

More to wellbeing than meeting the basics

Our lifestyle program gives residents meaningful ways to stay active, express themselves, connect and enjoy each day.

Oxa Care resident enjoying playing an acoustic guitar.

Music therapy

Strengthen your mind and body with music therapy programs.

Oxa Care resident taking part in a sewing and craft activity.

Art therapy

Stay emotionally and cognitively fit with aged care art therapy.

Oxa Care residents enjoying a group exercise session with staff.

Exercise classes

Fortify your body and mind with tailored exercise classes.

Oxa Care resident spending time with a dog in a comfortable lounge area.

Pet therapy

Animal-assisted therapy is one of our residents’ favourites.

The rules and frameworks behind how we operate

External requirements set clear expectations, while our own governance processes help turn them into accountable everyday practice.

Aged care legislation

We operate under the Aged Care Act 2024 and Aged Care Rules 2025.

Strengthened Quality Standards

We are assessed against the strengthened Aged Care Quality Standards.

Aged Care Code of Conduct

Our governing body, managers, and staff are bound by the Aged Care Code of Conduct.

How accountability continues after registration

Registration is only the beginning. Ongoing reporting, audits and reviews help keep Oxa Care’s performance visible and accountable.

Quality indicator reporting

We collect and submit all 14 mandatory quality indicators each quarter.

Government reporting

Financial information and care minutes are reported to the government quarterly.

Scheduled clinical audits

A dedicated care auditor conducts our scheduled clinical audit program.

Follow-through on findings

Audit, incident and complaint findings are tracked through to closure.

Our record is open to scrutiny

You don’t have to rely solely on what we tell you. Government sources allow you to independently check key information about Oxa Care.

My Aged Care provider profile

Aged Care Quality and Safety Commission

Star Ratings

Explore your care options at Oxa Care

Every situation is different. Explore our residential, respite and palliative options to see what feels right for you or your loved one.

Residential aged care

Long-term residential care with individualised support shaped around each resident’s needs.

Respite care

Flexible short-term care for recovery, carer breaks or when extra support is needed for a period.

Palliative care

Compassionate support focused on comfort, dignity and individual wishes during end-of-life care.

Your questions are welcome here

03 8402 0809
Available now

From regulations and daily routines to life at Oxa Care, ask us what you need to know. We’ll help you understand what to expect before making a decision.

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