Residential Care Lead (RCL)

With over 20 years of experience in aged care, Caroline brings compassion, understanding and hands-on knowledge to her role as Residential Care Lead. Having worked across a wide range of positions, including Personal Care Assistant, Care Services Manager and CSM Support, she understands the needs of residents from every perspective. She takes pride in helping residents feel comfortable, welcomed and supported as they transition into their new home.

As Residential Care Lead, Caroline plays a key role in supporting residents and guiding care teams to deliver consistent, compassionate support. Her approachable nature and depth of experience help ensure residents feel safe, settled and understood from day one.
Caroline works closely with residents and their families to ensure each transition into care feels comfortable, reassuring, and well-supported.
With hands-on experience across many care roles, Caroline leads teams with understanding, respect and practical knowledge.
She enjoys getting to know residents and families, creating meaningful relationships built on trust and communication.
Caroline helps ensure care teams operate confidently and consistently, supporting positive outcomes for residents every day.
Caroline Trinchera
Residential Care Lead (RCL)

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